LaCie 2 TB Bigger Disk Extreme External Hard Drive with Triple Interface ( 300801U )

Customer Reviews

Average Customer Review




LaCie are completely useless. Awful customer support too!, November 28, 2008
By Russ B. (Cheshunt, Hertfordshire, UK)
I bought my first LaCie drive 4 years ago. Within 1 year it was doing the dreaded click - "Sorry, I am in a coma now, my memory is gone, and I am as good as dead..." - thing. I asked LaCie, and they said, "We'll send you another..". Which they did. And it promptly died. And it decided very helpfully to do this 1 month after the warranty expired..

Apart from all this, I had various software conflicts and 'failure to read' issues which were sorted in the end, but after much research and fixing. Not good.

Now, you'd think I would have learned from this wouldn't you? Hmm. I guess I was in 'idiot' mode at the time because, yeah, you guessed it, I ordered another. And you can guess what happened a year later, can't you?

No help from the support desk, either. They just said (rather unbelievably) "Oh.. you ought to buy 2 drives in future, in case this happens again, then you'll have another back-up.."

Yeah, right. Thanks then.

On a lighter note.. I just ought to mention that I have now bought my 5th Western Dig. drive and after nearly 3 years they all work a treat. No conflicts, no problems, no dead drives. Plugged 'em in - and they worked.

LaCie? Useless, don't waste your money.

WD - So far, lovely. I would recommend.

Read all the reviews of both and it tells the whole story.



Do NOT buy this drive -- high failure rate, October 9, 2008
By Randy Forgaard (New Hampshire, USA)
Do NOT buy this Lacie drive! I have purchased 4 of these LaCie external drives in the past year (one of them was 2TB in size, the other three were 1TB in size), and all 4 of them have failed a few months after I started using them, resulting in a loss of all the data. There is something systemically very wrong with the design of these drives.

My recommendation: Buy an Iomega Desktop Hard Drive instead (also available here on Amazon). After the LaCie drives failed, I bought three of the Iomega Desktop Hard Drives (2TB size), and although I've only been using them about a month, they all work great. They are also cheaper than the LaCie drives.



failed drive.. , September 6, 2008
By Manu Prakash (Cambridge)
After 5 months.. the drive failed. No warning signs.. no loud noise.. failed pretty abruptly. Anybody has pointers for data recovery.



WATCH OUT!, July 19, 2008
By QP1 (London, UK)
I've had several Lacie external FW drives fail on me in the last month or so - a 500GB, a 1TB and a 2TB.

The reason seems to be that I may have powered up one Lacie drive with the (identical-looking) power supply from another. It turns out you can't do this and plugging in a Lacie drive with a Lacie power supply from a second drive (even if it's identical spec) can fry it!

Great, huh? I've been told Western Digital and G-Tech are better. Lacies seem really flaky.



WORST DRIVES EVER!!!, June 16, 2008
By David D. Abraham (New York)
I think most of the the reviewers have already covered everything faulty about this drive. DO NOT BUY IT!!! I bought two over a year ago, and withing 6 months of being purchased BOTH failed on me at the same time - they kept on clicking and would not mount, and when I did manage to mount both [after a good 30 tries], 90% of my data was missing.

I sent them to Lacie to be repaired, but instead of repairing them they just sent me new ones. And as predicted, they BOTH have failed on me again with the EXACT same problem within 6 months of being sent back to me. Now they won't repair them as they are out of warranty. They even had the nerve to tell me that I should buy new Lacie drives.

Trust me on this one, Lacie is a horrible company when it comes to quality external hard drives. Save yourself the money and invest in another brand.